Request a vehicle owner trace
Please read this page before you submit a request. It takes a few minutes and will help us to reply quickly.
Before you begin
We trace the registered keeper of a vehicle only where there is a lawful purpose. Every request is screened. We decline requests without a lawful basis, and we decline requests that appear to be personal, such as tracing a former partner or a person who may not wish to be found. Results go only to the verified requester, and we treat what you tell us as confidential.
If you have been injured, or you are in danger, contact the police on 999 before anything else.
Your request
What happens after you submit
- We acknowledge your request and contact you within 24 hours.
- A member of our team reads your reason for the search and may ask for evidence.
- If your request is accepted, we confirm the fee in writing before work begins. Fees range from £50 to £200 inclusive of VAT. See pricing.
- If we cannot proceed, we will tell you. We do not need to give detailed reasons.
- If a trace is carried out, the result is checked and released to you in writing, with conditions on its use.
How we use your information
We use the details you give us to assess and respond to your request and, if it is accepted, to carry out the trace. We also keep a record of the decision. The registration number and your description may include personal data about other people, and we treat it accordingly. Details are in our privacy notice.
A reminder about responsible use
Giving false information to obtain keeper details may be an offence. Information we release must be used only for the purpose you gave. Misuse may be reported to the police and to the Information Commissioner.